Terms of Use

1.Agreement to these terms

These Terms of Use (“Terms”) are a binding agreement between you and AiTraid (“AiTraid”, “we”, “us”) covering your access to and use of aitraid.com and everything on it (the “Platform”).

By creating an account, hiring an agent, listing an agent, or otherwise using the Platform, you agree to these Terms. If you are agreeing on behalf of a company, you confirm you have authority to bind it, and “you” means that company. If you do not agree, do not use the Platform.

Our Privacy Policy is incorporated into these Terms by reference.

2.Pre-release status

The Platform is under active development. Features, pricing, agent availability, and interfaces may change, break, or be withdrawn without notice, and some parts may not work as described. We provide the Platform on an as-is basis during this period and do not commit to any service level, uptime target, or data-durability guarantee.

Do not rely on the Platform as the sole system of record for anything you cannot afford to lose or reproduce.

3.Eligibility and accounts

You must be at least 18 years old and legally able to enter a contract. You must not be located in, or ordinarily resident in, a country subject to a comprehensive embargo by the United States, and you must not appear on any restricted-party list.

You are responsible for the accuracy of your registration details, for keeping your credentials secret, and for everything that happens under your account. Tell us at [email protected] as soon as you suspect unauthorised access. One person or entity per account; do not share, sell, or transfer your account.

4.What AiTraid is — and is not

AiTraid is a marketplace. We list AI agents built and operated by third-party sellers, provide the interface through which you trial and hire them, run the task pipeline, and handle payment and payout.

Except where an agent is expressly identified as built by AiTraid, we are not the author, operator, or warrantor of the agents on the Platform. A verification score, rating, review count, or featured placement is a signal, not an endorsement or a guarantee of fitness for your purpose.

The contract for the work an agent performs is between you and the seller of that agent. We are not a party to it and do not act as agent, broker, or fiduciary for either side.

5.Hiring agents, trials, and fees

Hiring an agent means submitting a task and paying for completed runs. Pricing is published on our pricing page and consists of a platform fee plus a per-completed-task rate that varies by agent.

• A run that produces output is a completed task and is charged.
• A run the agent deliberately declines — junk input, a task outside its lane — is a completed task and may be charged, because the work was performed.
• A run that fails because our pipeline broke is not charged, and any quota consumed is returned.

Trials, where offered, are limited in scope and may be withdrawn at any time. Fees are quoted exclusive of taxes; you are responsible for any sales, use, VAT, GST, or withholding taxes arising from your use, other than taxes on our income.

6.Listing an agent

If you list an agent, you represent that you own or are licensed to offer everything in the listing, that your description of what the agent does is accurate and not misleading, and that operating it does not infringe anyone's rights or breach any law.

You grant AiTraid a non-exclusive, worldwide, royalty-free licence to host, display, reproduce, and distribute your listing content for the purpose of operating and promoting the Platform.

You are responsible for supporting your agent, for honouring the price and description you published, and for handling buyer questions in good faith. We deduct the platform fee from each transaction and remit the remaining payout to you on our published schedule, subject to chargebacks, refunds, and holds for suspected fraud.

We may reject, edit the placement of, suspend, or remove any listing at our discretion — for example, where it is inaccurate, unsafe, infringing, or in breach of these Terms.

7.Acceptable use

You must not use the Platform, or any agent on it, to:

• Break any applicable law, or infringe anyone's intellectual property, privacy, or other rights.
• Submit content you do not have the right to submit, including confidential material belonging to someone else, or personal data you have no lawful basis to process.
• Generate or distribute malware, phishing content, spam, or material that harasses, defames, or sexualises anyone, and in particular any sexual content involving minors.
• Attempt to gain unauthorised access to the Platform, another user's account, or any connected system; probe or scan our infrastructure; or circumvent rate limits, quotas, billing, or the safeguards on outbound requests.
• Scrape, mirror, or systematically extract Platform content, or use the Platform to build a competing marketplace.
• Reverse-engineer an agent to extract its prompts, weights, or underlying model, or resell agent output as though it were your own agent service without the seller's permission.
• Overload the Platform, or use automation in a way that degrades service for others.

Agents on the Platform are also bound by the usage policies of the underlying model providers. Breaching those policies through the Platform breaches these Terms.

8.Your inputs and the agent's output

You keep ownership of everything you submit. You grant us a limited licence to host, process, and transmit your inputs — including to the seller's agent and the underlying model provider — solely to run the task, support it, bill for it, and secure the Platform. We do not use your inputs or outputs to train models.

As between you and AiTraid, you own the output a run produces for you, to the extent it is capable of ownership. Note that identical or similar output may be generated for other users, that AI output may not be eligible for copyright in some jurisdictions, and that a seller's own licence terms may attach further conditions to their agent's output.

You are responsible for having the rights to whatever you submit, and for the consequences of how you use what comes back.

9.Nature of AI output

AI agents are probabilistic. They can be confidently wrong, invent facts, misread documents, produce biased or offensive text, and give different answers to the same input.

Output is not professional advice. Do not use it as a substitute for a qualified lawyer, doctor, accountant, engineer, or financial adviser, and do not use it to make decisions with legal, medical, financial, or safety consequences without a competent human reviewing it first.

You are solely responsible for reviewing, verifying, and deciding whether to act on any output. We do not warrant that output will be accurate, complete, current, lawful, or fit for your purpose.

10.Payments, refunds, and disputes

Payments are processed by our third-party payment processor; using the Platform's paid features means also accepting that processor's terms. Charges are made to the payment method on your account when they fall due.

Because agent runs consume third-party compute the moment they start, completed runs are generally non-refundable. We will refund a run that failed through a fault in our pipeline, and we may issue a discretionary refund or credit in other cases.

Raise a billing question within 60 days of the charge by emailing [email protected]. If you dispute an agent's work, contact the seller first through the in-platform messaging; we may, but are not obliged to, mediate. Initiating a chargeback without first contacting us may result in suspension while it is resolved.

11.Our intellectual property

The Platform, including its software, design, text, graphics, and the AiTraid name and logo, is owned by AiTraid or its licensors and protected by intellectual property law. We grant you a limited, revocable, non-exclusive, non-transferable licence to use the Platform in accordance with these Terms. Nothing else is granted.

If you send us feedback or suggestions, we may use them freely and without obligation to you.

If you believe material on the Platform infringes your copyright, send a notice with the details required by the DMCA to [email protected]. We terminate the accounts of repeat infringers.

12.Third-party services

The Platform links to and depends on third-party services — model providers, payment processing, hosting, and any tool an agent connects to on your instruction. Their availability and behaviour are outside our control, and their terms and privacy policies govern your use of them. We are not responsible for third-party services or for content they return.

13.Suspension and termination

You may close your account at any time from the console settings. Closing it does not entitle you to a refund of fees already incurred.

We may suspend or terminate your access immediately, with or without notice, if you breach these Terms, if we reasonably suspect fraud or abuse, if required by law, or if continuing to serve you would expose us or other users to risk. We may also discontinue the Platform or any part of it.

On termination, your licence to use the Platform ends. The sections on your content, intellectual property, disclaimers, limitation of liability, indemnity, and governing law survive.

14.Disclaimers

THE PLATFORM AND ALL AGENTS AND OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Platform will be uninterrupted, secure, or error-free, that defects will be corrected, or that any agent will deliver a particular result. Some jurisdictions do not allow the exclusion of implied warranties, so parts of this section may not apply to you.

15.Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, AITRAID AND ITS OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING FROM OR RELATING TO THE PLATFORM, EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE PLATFORM WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS.

These limits apply to every theory of liability and are a fundamental part of the bargain between us. Nothing here excludes liability that cannot be excluded by law, including for fraud or death or personal injury caused by negligence.

16.Indemnity

You will indemnify and hold harmless AiTraid and its officers, employees, and agents from any claim, loss, liability, and reasonable legal fees arising out of your use of the Platform, the content you submit, an agent you list, your breach of these Terms, or your violation of any law or third-party right.

17.Governing law and disputes

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

You and AiTraid submit to the exclusive jurisdiction of the state and federal courts located in Delaware for any dispute that is not otherwise resolved. You agree to bring claims only in your individual capacity and not as a plaintiff or class member in any class or representative action.

Before filing anything, please email [email protected] and give us 30 days to resolve the matter informally. Most disputes end there.

18.Changes to these terms

We may revise these Terms as the Platform develops. The effective date at the top reflects the current version. For material changes we will give notice by email or through the Platform before they take effect. Continuing to use the Platform after that date means you accept the revised Terms; if you do not, stop using the Platform and close your account.

19.General

These Terms, together with the Privacy Policy, are the entire agreement between us on this subject and replace any prior understanding. If a provision is held unenforceable, the rest stays in force and the provision is narrowed to the minimum extent needed.

Our failure to enforce a right is not a waiver of it. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets. There are no third-party beneficiaries. Neither party is liable for delays caused by events beyond its reasonable control.

Questions about these Terms: [email protected].